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6
Tower WayNewnan, Georgia 30265
(770) 304-8282
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My parents are the ones who initially decided to get rid of their previous heating & air provider due to faulty service(whoever that was). Mom & dad were lead to choose Scott Walker Heat... Read MoreMy parents are the ones who initially decided to get rid of their previous heating & air provider due to faulty service(whoever that was). Mom & dad were lead to choose Scott Walker Heating & Air and that was roughly over a decade ago I believe... EVER SINCE DAY 1, THIS COMPANY AND EACH ONE OF THEIR TECHS AND REPRESENTATIVES HAVE BEEN NOTHING SHORT OF REMARKABLE!!!!! Every single call my Mother made for any reason was professionally and lovingly handled w/integrity. She would always bragged, spoke highly of and recommend this awesome company to anyone in the market for services or repairs regardless of where they lived! Scott Walker and his exception team is worthy of all the accolades they receive. The service is dependable reliable and long lasting and all the techs are so full of respect and honesty. Jerald is one of our ALL TIME FAVORITES! If you are in the market for repairs or just looking for a solid heat & air provider, CALL SCOTT WALKER & CO. You'll be treated like family instead of just another customer! From Washington,Laraine & Yuri WE APPRECIATE & LOVE YOU GUYS AND WILL NEVER SWITCH!!!!! Read Less
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I am updating a review that I previously submitted on 7/27 regarding Scott Walker Heating and Air. I rated the previous review 1 star because I didn't hear back from anyone after callin... Read MoreI am updating a review that I previously submitted on 7/27 regarding Scott Walker Heating and Air. I rated the previous review 1 star because I didn't hear back from anyone after calling to clarify a service that we requested, and to address a concern. However, today I had the pleasure of speaking with the owner (Mr. Walker) directly. He was very polite and professional during the entire conversation. He patiently listened to my concerns, offered an apology for any mis-communication, and was willing to expedite the repair on the AC system. Although, we had the system repaired by another company Mr. Walker told me to contact him personally in the future if we had further problems with it. Now this is a company that you want to do business with! I understand that we are all human and mistakes can be made, but as a business owner it is important to make right with a customer to the best of your ability. I am rating this review 5 stars because Mr. Walker exceeded my expectations in doing so. Scott Walker Heating and Air truly stands by their employees, and their customers!! Thank you Mr. Walker to both you and your staff for the willingness to go above and beyond to help me. Your time and attention is greatly appreciated!!! BTW You have an awesome front office manager. Read Less
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Everyone at Scott Walker has always been great with maintenance, but today I came home from work to a very hot house. I called and these guys were at my house within an hour and a half ... Read MoreEveryone at Scott Walker has always been great with maintenance, but today I came home from work to a very hot house. I called and these guys were at my house within an hour and a half from calling fixing the issue. Now my house will be cool again by bedtime. I cannot thank them enough! They were fast, friendly and got the job done…I’ve always found their prices reasonable also…highly recommended! Read Less
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Cleaned out my dryer vent. It taking multiple cycles to dry my clothes, lots of lint in laundry room and started to smell hot. I gave Scott Walkers office a call on Tuesday and schedul... Read MoreCleaned out my dryer vent. It taking multiple cycles to dry my clothes, lots of lint in laundry room and started to smell hot. I gave Scott Walkers office a call on Tuesday and scheduled an appointment for Friday. They were friendly, professional and explained what they were going to do along with providing pictures of debris. I would highly recommend and will use them again. I prefer to support locally owned businesses and found a good one. Read Less
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After interviewing several HVAC companies, I chose to go with Scott Walker. Their strongest influencing factor for me....? EXEMPLARY customer service, not to mention their price point & ... Read MoreAfter interviewing several HVAC companies, I chose to go with Scott Walker. Their strongest influencing factor for me....? EXEMPLARY customer service, not to mention their price point & willingness to work with me. John was a fantastic technician & explained everything to me (May I also mention I am a single woman that knows NOTHING of this sort of stuff...lol) He patiently answered all of my questions & was available whenever I had a question. I also want to mention that the owner, Scott, reached out to me as well & was also very patient & professional. There are not many business OWNERS that are willing to be available for calls, reaching out to their customers, & providing follow up calls..but Scott did all of these things. Sadly, there was a company (I won't name) that I have done business with for YEARS & YEARS. They tossed me a unit through EMAIL...no explanation & definitely no follow up call or email from them to check on my decision or if i had any questions. That was very disheartening, but lucky for me, I now have Scott Walker as my new service provider. HIGHLY RECOMMENDED! I had a brand new system & thermostats installed as well as a bit of duct work & the installers were fantastic as well. Upon them leaving they asked if I had any questions & were very professional. Thank you, Scott, John, Austin, Ben & Andrew. (I hope I haven't left anyone out....you ALL were WONDERFUL & very much APPRECIATED for going above & beyond!!! I sing your praises & will continue to do so. Keep up the awesome work!!!!! Read Less
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